Key takeaways
- Repay any outstanding Rocco advance before you cancel.
- App store subscriptions are cancelled in your Apple or Google account, not just by deleting the app.
- Cancel a few days before the renewal date and save the confirmation.
Rocco can change amounts, fees, and procedures at any time. Details here reflect Rocco's published terms as of our last review. Menu names inside the app may differ.
Before you cancel
- Repay any open advance. Repay manually in the app so the balance isn't left hanging when you lose access.
- Find your renewal date. Cancel at least a couple of days before it.
- Screenshot your account status showing a zero balance.
Deleting the app does not cancel a subscription.
If you subscribed through the App Store (iPhone)
- Open Settings and tap your name.
- Tap Subscriptions.
- Choose the Rocco subscription and tap Cancel Subscription.
- Confirm, and save the confirmation email from Apple.
If you subscribed through Google Play (Android)
- Open the Google Play Store.
- Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- Select Rocco and tap Cancel subscription.
- Follow the prompts and save the confirmation.
If the subscription is billed directly by Rocco
Some apps bill your linked bank account directly rather than through an app store. In that case, look for subscription or membership settings inside the Rocco app, or contact Rocco through the app and ask for written confirmation of the cancellation.
After you cancel
- Check your next two bank statements for any further Rocco charges.
- If you're charged after cancelling, contact Rocco first with your confirmation, then your bank or app store.
- Turn on your bank's free low-balance alerts to replace Rocco's overdraft alerts. See how to avoid overdraft fees.
Frequently asked questions
Can I cancel Rocco if I still owe an advance?
You should repay the advance first. Cancelling doesn't erase what you borrowed, and leaving a balance can complicate things if you return later.
Will I get a refund for the current month?
Refunds depend on Rocco's policy and, for app store subscriptions, Apple's or Google's rules. Usually access continues until the end of the paid period.