Terms of use
Please read these terms before using the site or submitting a request.
Acceptance
By using RoccoCashAdvance.com you agree to these terms. If you don't agree, don't use the site.
Our service
We provide educational content and a loan request service that shares your information with participating lenders and partners. We are not a lender, broker, or agent of any lender, and we're not affiliated with Rocco Finance, Inc.
Eligibility
You must be at least 18 (or the age of majority in your state) and a U.S. resident to submit a request.
Accuracy of your information
You agree to provide true, complete information. Submitting false information may be illegal.
Consent to contact
By submitting a request you consent to be contacted by us, participating lenders, and partners by email, phone, and text about your request. Consent is not a condition of any loan, and you can opt out at any time.
Educational content
Content is for general information only and isn't financial, legal, or tax advice. Third-party terms, including Rocco's, can change without notice; verify them with the provider.
Third-party sites
Links to lenders or other sites are provided for convenience. We aren't responsible for their content, products, or practices.
Disclaimer and limitation of liability
The site is provided "as is." To the extent permitted by law, we disclaim all warranties and aren't liable for indirect or consequential damages arising from your use of the site or any lender's products.
Changes
We may update these terms by posting a new version here.
Consent to electronic records and signatures
Under the federal E-SIGN Act, we ask your permission to provide records electronically.
What you're agreeing to
By submitting a request through our site, you agree that we may provide notices, disclosures, and other records electronically, by posting them on this website or sending them to the email address you provide. Your electronic signature on our forms has the same effect as a handwritten signature.
Scope
This consent covers records from RoccoCashAdvance.com. Lenders you're matched with may ask for their own separate electronic consent before providing loan documents.
Hardware and software you'll need
- A device with internet access and a current version of Chrome, Safari, Edge, or Firefox
- A valid email address
- Software that can open PDF files
- The ability to save or print records
Paper copies
You can request a paper copy of any record we provided electronically through our contact form. There's no fee.
Withdrawing consent
You can withdraw consent at any time by emailing us. Withdrawing doesn't affect the validity of records provided before you withdrew, and we may be unable to process a pending request.
Updating your email
Let us know if your email address changes so you keep receiving records.
Communication preferences
How to control the emails, texts, and calls you receive after submitting a request.
Who may contact you
When you submit a request, you consent to be contacted about it by us, participating lenders, and partners. Consent to marketing calls or texts is never a condition of getting a loan.
How to opt out
| Channel | How to stop it |
|---|---|
| Email from us | Click "unsubscribe" in any email, or send a request through our contact form |
| Text messages | Reply STOP to any message; reply HELP for help |
| Phone calls | Ask the caller to add you to their do-not-call list |
| Lenders and partners | Use the opt-out in their messages or contact them directly; each manages its own list |
Processing an opt-out can take up to 10 business days. You may still receive messages about an application or loan you already have, which are not marketing.
National Do Not Call Registry
You can also register your number at DoNotCall.gov.
Security
How we protect your information, and how you can protect yourself.
How we protect your information
- Encryption in transit. Every page and form is served over HTTPS.
- Limited access. Only people and service providers who need your information to process a request can access it.
- Partner standards. We work with lending partners that are expected to maintain safeguards required by applicable law.
- Minimal collection. We ask only for what lenders need to evaluate a request.
What we will never ask for
- Your online banking password
- An upfront fee, gift card, wire transfer, or cryptocurrency payment
- One-time security codes sent to your phone
We are not Rocco Finance, Inc. If someone claiming to be "Rocco" or "Rocco Cash Advance" asks for an upfront fee or your banking password, it's a scam. Read how to spot cash advance scams.
Protect yourself
- Check that the address bar shows https://roccocashadvance.com before entering information.
- Use unique passwords and two-factor login for your bank.
- Review your bank statements and credit reports regularly.
Report a security concern
Use our contact form and choose "Security" as the topic. Report fraud to the FTC at ReportFraud.ftc.gov.
Accessibility statement
Everyone should be able to understand their borrowing options.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
What we've built in
- A skip-to-content link on every page
- Visible keyboard focus and full keyboard navigation
- Semantic headings, landmarks, and breadcrumbs
- Labeled form controls, including our calculators
- Text and background colors chosen for strong contrast
- Respect for your device's reduced-motion setting
- Layouts that adapt to screen size and text zoom
Known limitations
Some third-party content, such as forms or tools provided by partners, may not fully meet our standards. We work with partners to improve them.
Report a barrier
If something on this site is hard to use, use our contact form and choose "Accessibility" as the topic. Tell us the page and the problem, and we'll respond within five business days and help you get the information another way.
Complaints and feedback
Tell us what went wrong. Here's how we handle it and who to contact for issues we can't resolve.
Where to send your complaint
| Your issue is about | Contact |
|---|---|
| This website, our content, or our request form | our contact form |
| An error in one of our guides | our contact form |
| A loan you received | Your lender, using the contact details in your loan agreement |
| The Rocco app or a Rocco advance | Rocco Finance, Inc., through the Rocco app. We're not affiliated with Rocco. |
How we handle complaints
- We acknowledge your message within two business days.
- We review the issue, including any records of your request.
- We respond with what we found and what we'll do, usually within 15 business days.
- If a partner is involved, we pass the complaint to them and follow up.
If you're not satisfied
You can submit a complaint to the Consumer Financial Protection Bureau, the Federal Trade Commission, or your state's financial regulator or attorney general.